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Attacking Waste in Knowledge Work

By Jon Miller - December 11th, 2003

There are 7 types of waste, according to Taiichi Ohno. Attacking these 7 wastes is what makes a company Lean and able to create more value faster. This is also true in the office. Most wastes in the factory are easy to spot. Things suc

Orchestra

The Lean Factory is Not an Orchestra

By Jon Miller - December 9th, 2003

The idea of an orchestra is sometimes used to explain Takt Time (the beat of production paced to customer demand).  In an orchestra, all instruments (processes) play music (perform production) to the same beat (customer demand), but

warehouse workers

Pockets of Improvement

By Jon Miller - November 18th, 2003

We had the opportunity recently to give a Lean Enterprise overview presentation to the parent company of a client. The parent company had recently purchased our client, and they were interested in what Lean could do for them. Our clien

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