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The Deadly Sin of Perfectionism

By Ron Pereira - October 13th, 2008

“I have not failed. I’ve just found 10,000 ways that won’t work.” – Thomas Edison When it comes to my work I probably land more towards the perfectionist side of the spectrum. Of course I’m far from perfect… b

Winners of Lean Hospital Books

By Jon Miller - October 10th, 2008

Many thanks to everyone who commented and contributed to the conversation this week about lean healthcare through the Q&A series with Mark Graban, author of Lean Hospitals. I hope soon others will publish similar books on lean gov

Authentic Continuous Improvement

By Ron Pereira - October 8th, 2008

From time to time a blog article absolutely knocks me out of my chair. This morning was one of those occasions. One of the blogs I always, without fail, read is Evolving Excellence which is written by my friend Kevin Meyer. Today, Kevi

Part 3 of Q&A with Mark Graban, Author of Lean Hospitals

By Jon Miller - October 8th, 2008

We would like to express our gratitude to Mark Graban for taking the time to provide in-depth answers to questions regarding his experience in lean healthcare as well as expounding on ideas and examples from his book Lean Hospitals. Th

Part 2 of Q&A with Mark Graban, Author of Lean Hospitals

By Jon Miller - October 8th, 2008

We continue our question and answer session on the topic of lean healthcare with Mark Graban, author of Lean Hospitals: Q9: You wrote in Lean Hospitals that it takes courage to point out that something is a waste. How have you been abl

4 Easy Ways to Learn New Things

By Ron Pereira - October 7th, 2008

I don’t think much of a man who is not wiser today than he was yesterday. ~Abraham Lincoln I’m severely addicted to learning new things. I haven’t always been like this. As a young boy school stressed me out. This probably ex

Defragmentation, Lean Systems and Putting Back Things Where They Belong

By Jon Miller - October 7th, 2008

Defragmentation: correcting existing fragmentation by reorganizing files and free space back into contiguous areas. Most of us have run the defragmentation tool on our computer hard drives. If you never have, you may want to do it now.

Part 1 of Q&A with Mark Graban, Author of Lean Hospitals

By Jon Miller - October 6th, 2008

This is the first part of our question & answer session with Mark Graban, author of Lean Hospitals. Mark has been kind enough to take the time to give us thoughtful and in-depth answers. Here is the first installment of 8, with 12

4 Hour Workweek versus Working Your Face Off

By Ron Pereira - October 5th, 2008

With all the news of our struggling economy (in America) and massive bail outs I couldn’t help but think of two people – Tim Ferris, author of The Four Hour Workweek and Gary Vaynerchuk of Wine Library TV fame. Four Hour Dream is B

Q&A with Mark Graban, Author of Lean Hospitals

By Jon Miller - October 3rd, 2008

Whenever we can use kaizen to improve not only our economy but the other pillars of a whole society such as education or healthcare, we are truly blessed. Next week we will be learning a lot about how hospitals are applying lean manage

Jeffrety Gitomer Tears a Few Pages from Toyota's Playbook

By Jon Miller - October 2nd, 2008

Today I want to share with you something that came in the weekly e-mail from sales guru Jeffrey Gitomer. I don’t love sales nearly enough to put into practice everything Mr. Gitomer has to teach, but his passion and insights are

Use Only Reliable, Thoroughly Tested Means

By Jon Miller - September 30th, 2008

Principle number 8 of the Toyota Way, as defined in Jeffrey Liker’s book of the same name states: Use only reliable, thoroughly tested technology that serves your people and processes. Software code is mostly reliable once it is

Get Out of Here with that Stop Watch!

By Jon Miller - September 29th, 2008

Mike Wroblewski brought back more than a kimono from his benchmarking trip to Japan. His souvenir was of far greater value. In Japanese it is called the spirit of wa, or harmony. There is a great real life story on Mike’s Got Boo

Free Takt Time Video and Calculator

By Ron Pereira - September 28th, 2008

In this video, I demonstrate how to use this free Takt Time Calculator. Feel free to download the calculator and use it however you see fit. And if you’d like to learn more about what takt time is be sure to check out our Tra

The "3 Mu" of Lean Design

By Jon Miller - September 27th, 2008

Elimination of the “3 mu” is at the heart of kaizen and lean management. The three Japanese words are muri, mura and muda. The latter is most commonly known as waste and categorized in the 7 types of overproduction, invento

Taking Changeover Time into Account for Takt Time Calculation

By Jon Miller - September 25th, 2008

How do you calculate takt time when there are regular changeover times within the production process? There are several ways to answer this question. 1. Take changeover time out of net available time. Let’s say we have a food pac

Kaizen – American Airlines Style

By Ron Pereira - September 22nd, 2008

Since I live in the DFW area and travel a lot… I’ve gotten pretty familiar with American Airlines. I should eclipse the magical “Executive Platinum” status within the next month – something that makes me feel sort of sad if y

Actual Takt Time is Planned Takt Time, Actually

By Jon Miller - September 21st, 2008

This week I am in the land of takt time: Germany. A banner on a railroad underpass for a local news program advertised “news at 60 minute takt.” An 80-year old black-and-white photograph at a local museum had a caption of w

The Seven Grand Challenges for Supply and Spend Management in the Next 25 Years

By Jon Miller - September 17th, 2008

Our friends at Sourcing Innovation are running a cross-blogging series on the Seven Grand Challenges for Supply & Spend Management (thus the grand title above), and below is my contribution. What will be the seven grand challenges

The Right Way to Calculate Optimal Crew Size

By Ron Pereira - September 17th, 2008

Here’s the situation… the cycle time to produce one unit in our widget making factory is 300 seconds and the takt time for this product is 50 seconds per piece. In other words, in order to satisfy customer demand we need to produce

Real Life SMED

By Ron Pereira - September 15th, 2008

One of the best ways I’ve found to explain various lean and six sigma topics to others is to use examples from real life. After all, not everyone makes cars or the mirrors that go on cars… so many of the examples we read about in t

The PIT Factor in Change Management

By Jon Miller - September 14th, 2008

Forwarded from our mail server to my e-mail inbox tonight was a quote from science fiction author Frank Herbert: “The people I distrust most are those who want to improve our lives but have only one course of action.” It se

Do You Want to Go Far or Go Fast on Your Lean Journey?

By Jon Miller - September 12th, 2008

There is a proverb from the continent of Africa, “If you want to go fast, go alone. If you want to go far, go with others.” I was reminded of it this week. Companies eager to implement lean manufacturing quickly will put th

I am, therefore I think

By Ron Pereira - September 10th, 2008

I believe René Descartes may have gotten it backward when he said, in Latin, “Cogito, ergo sum.” When translated this famous saying means: “I think, therefore I am.” I contend he should have said, “I am, therefore I think.�

5 Things I am Still Learning about Lean Manufacturing

By Jon Miller - September 9th, 2008

Fifteen years to the week since stepping into the stormy presence of Nakao sensei, one of Taiichi Ohno’s students who know goes by the curiously alcoholic moniker of FOM – Father of Moonshine – I am still learning abo

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