Gemba Academy

The Skills Sought in a Lean Graduate

By Jon Miller - February 22nd, 2016

Matching the content, quality, cost and speed of delivery of a product or service to what the customer wants is the key for business success. This basic lesson is taught in business schools both as theory and through real-life case s

Say No

By Steve Kane - February 19th, 2016

By Steve Kane I’ve recently committed to more short-term responsibilities in and out of work than I should have. We’ve all be in this situation before, leaving ourselves with insufficient time to meet all the demands we’ve put

Learn How to Present Like Steve Jobs & Simon Sinek

By Ron Pereira - February 12th, 2016

Over the last few years I’ve started to do more and more keynote presentations in front of live audiences. And, while I love doing these live talks it’s much different than shooting a video in our studio or on the road during a

Weighing the Waste of Waiting

By Jon Miller - February 8th, 2016

TIMWOOD is a mnemonic, or memory aid, for reciting the seven types of waste that lean aims to reduce. At its geographic if not spiritual center is W – waiting. This indicates time people spent unproductively while waiting for so

The Liberating Lessons of Less

By Kevin Meyer - February 5th, 2016

By Kevin Meyer My twenty plus year Lean journey has changed my life in many ways, but perhaps none as significant as a creating a pervasive recognition of and disdain for waste. Coupled with respect for people, this has changed my care

Meal Preparation as a Metaphor for Lean

By Jon Miller - February 1st, 2016

In recent weeks my opportunities to prepare meals for my family has increased. I have planned meals, purchased the groceries, followed recipes, prepared the food, served the food, received feedback, and filed this information for futu

Respect for People: Roommate Edition

By Jessica Bush - January 28th, 2016

As a young lean enthusiast, I have yet to experience a greater example of the need for Respect for People than living with roommates. From a cramped dorm room shared with one other person, to a more “grown up” house shar

Peak Stuff and the Hierarchy of Useless Things

By Jon Miller - January 25th, 2016

In a radio interview this week the Chief Sustainability Officer for IKEA, Steve Howard, introduced the interesting idea that the West has arrived at “peak stuff.” He observed that consumption of “stuff” such

Surviving E-mail Overburden with Seven Ds

By Jon Miller - January 18th, 2016

A recent Scientific American article on the strain of always being on call summarizes the stressful effects of always being connected to work. The modern workday may be unique in human history, in that we receive hundreds of messages p

The Only Genuine Knowledge Is That of Actual Experience

By Steve Kane - January 15th, 2016

“The only genuine knowledge is that of actual experience.” ~ Chinese proverb Training is a big part of lean transformation. Countless hours and dollars are spent in training rooms, seminars, and classrooms every year. It’s comm

GA 093 | How to Start a Lean Initiative with Blake Watermeier

By Jessica Bush - January 14th, 2016

Today’s guest is Blake Watermeier, Regional VP of Operations at ARC Document Solutions. Blake and I discuss the process of starting a new lean initiative and the obstacles that often follow. This episode complements last weekR

Putting Things on Top of Other Things

By Jon Miller - January 11th, 2016

One of my favorite comedy sketches is the “Royal Society for Putting Things on Top of Other Things” by Monty Python’s Flying Circus. Over the years I have grown to appreciate its insight into organizational behavio

How Applesauce Saves a Hospital $30,000 per Year

By Ron Pereira - January 8th, 2016

2016 definitely started with a bang for the Gemba Academy video production team! We just recorded another Gemba Academy Live! episode at Franciscan Health in Indianapolis. It was the first time we’ve visited a hospital and let

How I Stopped Making New Year’s Resolutions

By Jon Miller - January 4th, 2016

A friend asked me this past weekend about my resolutions for 2016. To our mutual surprise my answer was, “I don’t have any.” This caused me to reflect on why I had not set any New Year’s resolutions for 2016.

A Goal to Explore Out of the Box

By Kevin Meyer - January 1st, 2016

By Kevin Meyer Unless you try to do something beyond what you have already mastered, you will never grow. – Ralph Emerson It’s that arbitrary time of the year when many folks reflect on the past and set goals for the coming yea

Lessons from The Past Year on Lean Coaching

By Jon Miller - December 21st, 2015

Looking back on 2015, it was a career transition year. After 20+ years of being in the travel-based lean consulting and training field, I decided to take the travel out of the equation. It was a self-imposed constraint, forcing me to

Happy Winter Solstice

By Steve Kane - December 18th, 2015

By Steve Kane I always enjoy the holiday season. Not only because of the holidays themselves, but also because of the renewed energy I get from ending one year and beginning another. This is the time to reflect on the year that was

Gaming Our Way to Lean Management

By Jon Miller - December 14th, 2015

Gamification is a relatively new buzzword for the application of features of game-playing such as point scoring, competition with other players and so forth, into business activities. Game-playing involves rules, scoring, opportunities

Now, at the Gemba

By Kevin Meyer - December 11th, 2015

By Kevin Meyer If we are not fully ourselves, truly in the present moment, we miss everything. – Thich Nhat Hanh Many people have a problem with letting go of the past – whether painful or pleasant. Not me. I’ve always been able

Reflections on Hoshin

By Jon Miller - December 7th, 2015

Over the past two of weeks I have had six unrelated conversations about hoshin planning. In contrast, this number is zero to one in any typical two-week period during the year. Perhaps this is because of the end of year interest in

6 Steps to Leading (and Improving) Yourself

By Ron Pereira - December 4th, 2015

By Ron Pereira “You must manage yourself before you can lead someone else.” – Zig Ziglar We concluded our Culture of Kaizen course with a module on the importance of taking care of yourself since you’re not going to be effectiv

Why Repeat? Why Repeat? Why Repeat? Why..?

By Jon Miller - November 30th, 2015

As a part of our working lives, repetition gets mixed reviews. When we repeatedly do our jobs well, we are often rewarded. But increasingly, we are exhorted to do our jobs better. We call it continuous improvement, in which we repeat

Do Not Title this Blog Post

By Jon Miller - November 23rd, 2015

One of the unexpected pleasures of business travel over the years has been stumbling across well-intentioned but poorly executed visual controls. As a result I’ve written more than twenty posts based on “ambiguous visual c

5 Thoughts On Dealing With Leadership Resistance

By Steve Kane - November 20th, 2015

By Steve Kane Gemba Academy recently conducted a one-question survey. The question was “What are you struggling with on your continuous improvement journey?” The most common response was related to dealing with leadership resistanc

What We Talk About When We Talk About Overburden

By Jon Miller - November 16th, 2015

We place high expectations on lean. Lean will make customers happier, empower employees, enlighten leaders, spur business growth and deliver bottom line results. Lean can certainly enable organizations to accomplish all of these th

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